{"id":3102,"date":"2026-04-02T13:41:39","date_gmt":"2026-04-02T11:41:39","guid":{"rendered":"https:\/\/shop.alfaset.ch\/data-protection\/"},"modified":"2026-11-10T14:56:35","modified_gmt":"2026-11-10T13:56:35","slug":"data-protection","status":"publish","type":"page","link":"https:\/\/shop.alfaset.ch\/en\/data-protection\/","title":{"rendered":"Data Protection"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><em>Last updated: [date de mise en ligne].<\/em><\/p><p class=\"wp-block-paragraph\">The Alfaset Foundation attaches great importance to the protection of your privacy. This page explains what personal data we process when you use our online shop, why we process it, and what your rights are, in accordance with the Federal Act on Data Protection (FADP) and, where applicable, the European Union General Data Protection Regulation (GDPR).<\/p><h2 class=\"wp-block-heading\">1. Data Controller<\/h2><p class=\"wp-block-paragraph\">Alfaset Foundation<br\/>Rue des Terreaux 46-50<br\/>2300 La Chaux-de-Fonds, Switzerland<br\/>Phone: 032 967 96 50<br\/>E-mail: <a href=\"mailto:shop@alfaset.ch\">shop@alfaset.ch<\/a><\/p><h2 class=\"wp-block-heading\">2. Data we process<\/h2><ul class=\"wp-block-list\">\n<li><strong>Order:<\/strong> last name, first name, billing and delivery address, e-mail, telephone, items ordered, amount, and chosen payment method.<\/li>\n<li><strong>Customer account<\/strong> (optional): username, e-mail, password (stored in encrypted form), and order history.<\/li>\n<li><strong>Contact form:<\/strong> name, e-mail, and content of your message.<\/li>\n<li><strong>Technical data:<\/strong> IP address, browser type, pages visited, and date of visit, recorded by our host for the security and proper functioning of the site.<\/li>\n<\/ul><p class=\"wp-block-paragraph\">We never receive your credit card details: they are entered directly with the payment service provider.<\/p><h2 class=\"wp-block-heading\">3. Why we process it<\/h2><ul class=\"wp-block-list\">\n<li>to process, ship, and invoice your order, and to manage warranties and claims;<\/li>\n<li>to answer your questions;<\/li>\n<li>to manage your customer account if you create one;<\/li>\n<li>to ensure site security and prevent abuse;<\/li>\n<li>to comply with our legal obligations, particularly accounting.<\/li>\n<\/ul><p class=\"wp-block-paragraph\">We do not use your data for advertising purposes, we do not sell it, and we do not send newsletters without your consent.<\/p><h2 class=\"wp-block-heading\">4. Recipients<\/h2><p class=\"wp-block-paragraph\">Your data is only transmitted to the service providers necessary for your order and the operation of the site:<\/p><ul class=\"wp-block-list\">\n<li><strong>Infomaniak Network SA<\/strong> (Geneva, Switzerland): website and data hosting;<\/li>\n<li><strong>Swiss Post<\/strong>: delivery of your parcels (name, address, telephone);<\/li>\n<li><strong>Payment provider<\/strong>: [to be completed according to the payment methods selected];<\/li>\n<li><strong>Google<\/strong> (Google Ireland Ltd. \/ Google LLC, USA): fonts (Google Fonts) and map on the Contact page (Google Maps). Your IP address is transmitted to Google when displayed.<\/li>\n<\/ul><h2 class=\"wp-block-heading\">5. Transfer abroad<\/h2><p class=\"wp-block-paragraph\">Your data is hosted in Switzerland. Only the Google services mentioned above may involve a transfer to the United States. This transfer is based on the Swiss-U.S. Data Privacy Framework, under which Google is certified, or on the standard contractual clauses recognized by the Federal Data Protection and Information Commissioner (FDPIC).<\/p><h2 class=\"wp-block-heading\">6. Cookies<\/h2><p class=\"wp-block-paragraph\">The site uses only the cookies necessary for its operation (shopping cart, account login, language choice). You will find the details in our <a href=\"https:\/\/shop.alfaset.ch\/en\/cookie-policy-eu\/\">cookie policy<\/a>.<\/p><h2 class=\"wp-block-heading\">7. Retention period<\/h2><p class=\"wp-block-paragraph\">Order-related data is kept for 10 years, as required by the Code of Obligations for accounting records (Art. 958f CO). Contact form messages are deleted when they are no longer necessary. You can delete your customer account at any time by writing to us.<\/p><h2 class=\"wp-block-heading\">8. Security<\/h2><p class=\"wp-block-paragraph\">The site is protected by an encrypted connection (HTTPS). We take, together with our host, appropriate technical and organizational measures to protect your data against loss, unauthorized access, and modification.<\/p><h2 class=\"wp-block-heading\">9. Your rights<\/h2><p class=\"wp-block-paragraph\">You may at any time request to know what data we hold about you, have it corrected or deleted, object to its processing, or receive a copy of it. Write to us at <a href=\"mailto:shop@alfaset.ch\">shop@alfaset.ch<\/a> or at the address above. You also have the right to file a complaint with the Federal Data Protection and Information Commissioner (FDPIC, <a href=\"https:\/\/www.edoeb.admin.ch\" target=\"_blank\" rel=\"noopener\">www.edoeb.admin.ch<\/a>) or, if you reside in the European Union, with the supervisory authority of your country.<\/p><h2 class=\"wp-block-heading\">10. Modifications<\/h2><p class=\"wp-block-paragraph\">We may adapt this page at any time. The version published on the site is the binding version.<\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: [date de mise en ligne]. The Alfaset Foundation attaches great importance to the protection of your privacy. This page explains what personal data we process when you use our online shop, why we process it, and what your rights are, in accordance with the Federal Act on Data Protection (FADP) and, where applicable, &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/shop.alfaset.ch\/en\/data-protection\/\" class=\"more-link\">Read More <span class=\"screen-reader-text\"> &#8220;Data Protection&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3102","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.alfaset.ch\/en\/wp-json\/wp\/v2\/pages\/3102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.alfaset.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.alfaset.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.alfaset.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.alfaset.ch\/en\/wp-json\/wp\/v2\/comments?post=3102"}],"version-history":[{"count":1,"href":"https:\/\/shop.alfaset.ch\/en\/wp-json\/wp\/v2\/pages\/3102\/revisions"}],"predecessor-version":[{"id":3103,"href":"https:\/\/shop.alfaset.ch\/en\/wp-json\/wp\/v2\/pages\/3102\/revisions\/3103"}],"wp:attachment":[{"href":"https:\/\/shop.alfaset.ch\/en\/wp-json\/wp\/v2\/media?parent=3102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}